My research / game blog, in English. No longer updated.
International Journal of Role-Playing, a peer reviewed game studies journal published by the Utrecht School of the Arts (ISSN 2210-4909), which I used to edit.
Research Group on Information and Media Practices, Tampere University, which I lead.
Customer Journey template for light use (in Finnish): Palvelukarttapohja and a library example: Palvelukartta_kirjastokortti
J. Tuomas Harviainen 